We love getting your stuff to you quickly!
As a small business, we do our best to post your orders ASAP. At the moment, our dispatch days our Monday, Wednesday, and Friday. All orders placed before midday (AEST) on a dispatch day are shipped the same day, otherwise they will be shipped on the following dispatch day. Our shipping partner is Australia Post.
Please check out your relevant area below for more shipping information:
Australia Shipping
Standard Shipping: 2-6 Business Days. Free shipping on all full-priced bags.
Accessories - $4.95
Free Standard Shipping on all full-priced bags.
Express Post: Express delivery within the Australia Post express postage network - $9.95
Check to see if you are in the Australia Post Express Network here.
*Please note, Australia Post has advised that items sent to Western Australia may take up to an additional two weeks to be delivered due to rail network disruptions. We recommend these customers upgrade to express post to get their products in a timely manner.
New Zealand Shipping
Standard Shipping: 4-9 Business Days. Free shipping on all full-priced bags. Accessories - $4.95
Free Standard Shipping on all full-priced bags.
NZ Express Post: 2-4 Business Days - $9.95
*Please note all prices are in Australian dollars.
United States Shipping
Free Standard Shipping on orders over $150 USD
International Shipping: $20 USD
International Shipping (all other countries)
Free Standard Shipping on orders over $150 USD
International Shipping: $29.95
*Please note all prices are in USD
Some countries may charge customs clearance charges - you will need to check with your local customs to ask whether your order will attract additional charges. We cannot be responsible for reimbursing any additional costs charged on delivery of an order. Delivery of international parcels may be delayed due to customs clearance issues and we are not responsible for any loss or additional costs incurred as a result.
Other Shipping Info
All orders within Australia will be delivered via Australia post from Melbourne, VIC
We require signature on delivery to avoid lost or stolen goods
We can also deliver to a PO BOX
Some countries may charge customs clearance charges - you will need to check with your local customs to ask whether your order will attract additional charges. We cannot be responsible for reimbursing any additional costs charged on delivery of an order. Delivery of international parcels may be delayed due to customs clearance issues and we are not responsible for any loss or additional costs incurred as a result.
While taz + tez endeavours to get your order to you as fast as possible, the delivery times outlined above are approximate. We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays in delivery due to unforeseen circumstances
Please note, we select signature on all shipments to avoid deliveries to incorrect locations or parcels going missing once delivered. If you decide to change the delivery instructions to 'leave in a safe place' via Australia Post, we are not responsible if something goes wrong with your delivery. Once your item has been shipped with Australia Post, unfortunately it is out of our hands. Thank you for your understanding.
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